You'll need to complete the onboarding requirements to go live with Catch. If you haven't started that process, reach out to [email protected] to get started.

Allow Catch to 'Manage other payment settings' as a Shopify Collaborator.

Please ensure that the following are selected in the Collaborator permission settings for Catch:

  • Orders
  • Edit Orders
  • Refund Orders
  • Draft Orders
  • View Products
  • View Product Cost
  • Customers
  • Discounts
  • Manage and install apps and channels
  • Approve app charges

Online Store:

  • Themes


  • Manage settings
  • View apps developed by staff and collaborators
  • Develop apps
  • Enable app development


  • Manage other payment settings


Only the individual(s) with store-owner level access can make changes to these permissions.

Doing this will enable us to perform the full migration from the manual payment method to our new payment app, and to add scripts to the order status page.

Install Catch's payments app to implement Catch at checkout

Directly install the Catch payments app using an installation link that Catch provides to you.


Do not activate the payments app until both teams are ready for Catch to conduct live transaction testing.


Follow the instructions described here.


If you are a live merchant migrating from the v1 of our integration to the Catch Shopify payments app, please return to this guide to complete the final required steps.