POST Refund

Create a Refund associated with an existing Purchase.

Catch can process one or more refund events associated with a particular Purchase.

Note that Catch enforces merchant_refund_id uniqueness. As a result:

  • If multiple requests contain identical values for both the merchant_refund_id and the refund_amount, Catch will treat requests after the first valid one as duplicates and not create new refund events.
  • Catch will reject requests that reuse a merchant_refund_id value with a refund_amount other than the value in the original, successful request. Catch treats these as invalid refund requests.


POST https://<environment><purchase_id>/refunds

Variable nameDescriptionPossible values
<environment>The Catch environment in which you’re making the request.See Authentication.
<purchase_id>The Catch-provided unique identifier for a given purchase.See POST Purchase where the id (string) gets created.

Top Level Parameters

The POST Refund request includes four top-level parameters:

Parameter NameNecessityFormatDescription
refund_amountrequiredobjectThe total amount being refunded.
merchant_refund_idrequiredstringThe ID of this refund in the merchant's system which Catch will store for reporting purposes.

Note: This value must be unique per refund request.
itemsrequiredarrayThe item(s) involved in the refund.
appeasement_detailsoptionalobjectIf the refund includes an appeasement, provide details about the appeasement amount.

Refund Amount object

Parameter nameNecessityFormatDescription
amountrequiredintegerThe amount to be refunded, provided in cents. This should be the gross order total for a full refund or a portion of the gross order total for a partial refund. This should not factor in any applied Catch rewards. Catch will handle all Catch reward considerations when processing the refund.

This must be less than or equal to the original total provided for the order, or than the remaining balance on the order if there has already been a refund event.
currencyrequiredstring (ISO 4217)The currency in which the amounts are represented.

Items array

Parameter nameNecessityFormatDescription
namerequiredstringThe name of the item.
skurequiredstringThe SKU of the item.
pricerequiredobjectThe price of item.
quantityrequiredintegerThe quantity of the item.

Price object

Parameter nameNecessityFormatDescription
amountrequiredintegerThe unit price of the item.
currencyrequiredstring (ISO 4217)The currency that the price of the item is in.

Appeasement Details object

Parameter NameNecessityFormatDescription
total_amountoptionalobjectWithin appeasement_details, Contains details on total appeasement amount and currency

Why does Catch ask for appeasement information?

Catch offers a configurable reward option that allows a merchant to set reward offers on specific SKUs. If this configurable reward option is in use, Catch reviews the SKUs returned to understand how to best handle the user's earned rewards. While a returned SKU may indicate the need to cancel a SKU-based reward, appeasements provided to the customer, such as a return of shipping costs, will not impact SKU-based rewards. For clarity of intent, we expect refunds to be itemized across the order's SKUs (via the Items array) and any appeasements (via the Appeasement Details object).

Total Amount object

Parameter NameNecessityFormatDescription
amountoptionalintegerThe sum of all appeasements, in cents.
currencyoptionalstring (ISO 4217)The currency in which the amounts are represented.

Example request

    "refund_amount": {
    "merchant_refund_id": "rKBzEQPLc8J-3375760",
    "items":    [ {
    "appeasement_details": {
    			"total_amount": {
        			"amount": 0,
        			"currency": "USD"

Example response

idstringCatch-provided unique identifier for a particular refund request.
201 Created